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When you registered we sent you a 12 digit application number. Each time you log into your application you’ll need to enter this application number and answer one of your three security questions.
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Phone: 0300 678 0015 Email: iel.onlinedebtsolutions@insolvency.gov.uk
If you don’t recognise your security questions you may be entering the wrong application number.
Double check your application number and try logging in again.