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The Insolvency Service puts small files (known as 'cookies') onto your computer. Most websites do this. These cookies are used to:

  • help us understand how you use the service so we can improve it
  • remember what notifications you have seen so you're not shown them again
  • temporarily store the information you enter as part of your application

The cookies aren't used to identify you personally. They're put onto your computer to make our service work better for you. You can edit or delete the cookies.

Find out how to edit and delete cookies

Google Analytics cookies

We use Google Analytics to collect information about how you use our service. This information helps us to make improvements.

The Google Analytics cookies collect and store information about:

  • the pages you visit
  • how long you spend on each page

Google Analytics isn't allowed to use or share this analytics data with anyone, but you can opt out if you wish.

Google Analytics sets the following cookies:

Name Purpose Expires
_ga Determines the number of unique visitors to the site 2 years
_gat Helps limit congestion of the site 10 minutes

Session cookies

We store session cookies on your computer to help keep your information secure while you use our service.

A cookie is created each time you log into your application and becomes inactive when you log out.

Name Purpose
Session Stores information entered into an application

Introductory message cookie

When you first use our service, you may see a pop-up 'welcome' message. Once you've seen this, we store a cookie on your computer so it knows not to show it to you again.

Name Purpose Expires
seen_cookie_message Tells us not to show 'welcome' message again 1 month